F.A.Q| We have thought of what you worry about Air Jordan online

1.Does your company sell authentic Air Jordan shoes?
All of our products are from factory directly, authentic quality and 100% original packages. Our products are highly praised by our customers worldwide.
2.What happens if my shipment is lost or stolen?
It is unlikely that your package is lost or stolen. If we approve that your Goods disappear, we will resend you another for impenstate. But if the postal service delivers the shoes to the wrong address or you have moved of changed your address without notifying us in advance, we can do nothing to recover your Goods.
3.How do you ensure your products after I finish payment?
Within 2 woking days after you finish payment,we will send you detailed list which is including:order NO.,payment time,tracking NO. of the express,payment sum,products’ name purchased,and deliver time.
4.It's been two weeks, where is my order?
The delay doesn't happen often. But if there is any significant delay with your order we will contact you immediately. We will keep contacting you from the time your order is placed. When your shoes is sent out, we will provide you with a shipment tracking number at our own discretion. This tracking number will automatically be emailed to you. Meanwhile, you will receive our notification. So you do not have to email us for asking if your package has been shipped.
5.I am looking for Air jordan Retro shoes that are not listed on your site, can you provide them?
If you are looking for cheap air jordan shoes we don't list on our site. Please click contact with us with a picture, a serial number or the model number of the goods. The more details given, the easier and quicker to find in the factory.
6.When I was going to checkout,I got internal error, what was the problem?
Pls fill in the information in the required area carefully ,and make sure that the information is authentic and correct. Maybe our website is updating at the time,we do hope that you can try again.If your encounter still get such problem,pls contact us freely and we will solve it for you as soon as possible.
7.Can I exchange or return the air jordan shoes?
Yes, you can. Please contact our Air Jordan shoes Customer Service Department via email or Live support on www.airjordanshoescheap.com in 48 hours after receiving the shoes.
8. How to get wholesale price?
If you buy more than one pair once, we can give you reasonable discount. The larger quantity, the more discount would be given. If so, please talk to our customer service.
9. If I have a problem with the shoes I have ordered, will you help me resolve it?
If you have a problem with the shoes you have ordered, you can contact the online support system or email to solve it better.
10: How do I order?
A: Click on the item you wish to purchase, select a size, add to cart, and checkout. It's so easy for you to place any order on our site.
11. My credit card was declined, now what?
There are various reasons for a declined credit card transaction. The most common reason being that the address you entered is not the same address on your credit card statement. If this is the case, please try again with the right billing address.
Please note we only accept Paypal, VISA, MasterCard and Bank Transfer, Discover, and AMEX (American Express) credit cards. We do not accept gift cards at this time.
A simple typing mistake could also cause the transaction to be declined, including entering the wrong credit card number, wrong expiry date or CVN code (the security number on the back of your credit card).
If your credit card is still not being accepted here are some suggestions:
- Wait 1 day and try again
- Make sure your credit card is not over its limit
- Make sure your credit card has not expired
- Make sure you have correctly typed the name on the front of the credit card
- Try a different credit card

If you have any further questions, please feel free to contact our customer team and we will get back to you ASAP.